Coronavirus: Help and Support
We have put together this page for those families who need a little extra help and support at this difficult time, as well as those who might be looking to donate time or resources.
We would be grateful if you could continue to inform us of any positive cases involving our students, particularly in the early part of next week when we will need to consider any support in identifying students for the Test and Trace service who may also need to be isolated.
To inform us of a positive case over the Christmas break, please use this address only: cv19@twynhamschool.com
Should you be looking to make donations, The People’s Pantry and The Christchurch Foodbank are both local organisations currently doing an incredible job but are always on the look out for donations of food should you be able to spare it.
As a school with a Design and Technology Department, we are pleased to be able to contribute to making PPE for Bournemouth Hospital as part of a local school initiative. Should you be interested in contributing, please click here.
For those seeking help with a specific issue:
| My problem | Where to look for support or advice |
| I am self-isolating and need food delivered | The BCP Council Helpline - 0300 123 7952 |
| I need to contact the foodbank or arrange a delivery | Please start with the BCP Council website. |
| I am self-isolating and need some medicine delivered | BCP Council do not deliver medication via requests from their helpline (0300 1237952). However, the call handler will support any individual who needs medicine collecting – the information is collated and forwarded directly to the pharmacy to deal with. |
| I need advice regarding benefits, housing, consumer issues, employment, debt and money advice, family and relationships, legal matters and immigration |
Citizen's Advice Bureau Website BCP Advice Line: 03444 111 4444 Universal Credit Help to Claim Line: 0800 144 8444 |
| I am concerned about a homeless person or I am worried that I may become homeless |
Shelter Helpline: 03445 151400 |
| I have questions about housing, benefits, disability support and self-employment |
SAMEE Helpline: 01202 424477 / 07967 452558 |
| I feel lonely and just want to talk to someone |
PramaLife Friendship Line: 01202 022987 |
| I need some help with my mental health |
DorsetMind Email: contact@dorsetmind.uk Helpline: 01202 315329 Connection: This is a 24/7 phone helpline for people of all ages in Dorset who are experiencing mental health issues and need support - 0300 1235440 |
| I know someone who is not online and want to help them get connected | Please start with this document, kindly passed on to us by Christchurch Community Partnership |
There is also a Local Community Action Page which is currently being built and added to. It features lots of sources of local help and support.
